Shipping Policy

Last Updated: October 8, 2026

Thank you for shopping with us. We are committed to delivering your watch safely, securely, and as quickly as possible.

1. Delivery Locations

We currently deliver orders across Pakistan, including major cities and most remote areas serviced by our courier partners.

At this time, we do not offer international shipping unless specifically stated on our website.

2. Order Processing

Orders are normally processed and dispatched within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

You may receive a confirmation message or call from our team to verify your order before dispatch.

3. Delivery Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Areas: 3–6 business days

• Remote Areas: 5–8 business days

Delivery times are estimates and may vary due to weather, public holidays, courier delays, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

We may occasionally offer Free Shipping promotions on selected products or during special campaigns.

5. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations.

For COD orders, customers are required to pay the full order amount to the courier at the time of delivery.

We reserve the right to contact customers to confirm COD orders before dispatch.

6. Order Tracking

Once your order has been dispatched, we may provide a tracking number through WhatsApp, SMS, email, or another available communication method.

You can use the tracking information to check the status of your shipment through our courier partner.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

If an order cannot be delivered because of an incorrect or incomplete address, additional delivery charges may apply for re-shipment.

8. Delayed or Lost Packages

While we work with reliable courier partners, occasional delays may occur.

If your order is delayed or appears to be lost, please contact our customer support team. We will coordinate with the courier company to investigate and resolve the issue as quickly as possible.

9. Damaged Package

Please inspect your package when you receive it.

If the package appears seriously damaged, please contact us as soon as possible and provide photographs or videos of the package and product. This will help us investigate the issue with the courier company.

10. Contact Us

If you have any questions about your order or delivery, please contact our customer support team.

Thank you for choosing our store. We appreciate your trust and look forward to serving you.