FAQs

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available in serviceable areas across Pakistan. We may contact you by phone or WhatsApp to confirm your order before dispatch.

How long does delivery take?

Delivery time depends on your city and courier coverage. We will confirm the estimate when we verify your order.

Do your watches come with a warranty?

Yes. Our watches include a 6-month limited movement warranty. See the Warranty page for exclusions.

Can I exchange my watch?

Eligible items can be exchanged within 7 days of delivery if unused, unworn, and returned with the original packaging. See the Exchange Policy page for details.

Are the watches water-resistant?

Water resistance differs by model. Please do not expose the watch to water beyond its stated rating.

How do I track my order?

After dispatch, we share tracking details by SMS, WhatsApp, or email.

Can I send a watch as a gift?

Yes. Contact us after ordering and we will help with gift packaging and a gift message.